Terms of use

Operator and service
The Operator manages the CargoTeca platform and processes personal data under this policy. Contact for support, complaints and personal-data requests: info@cargoteca.eu.

CargoTeca helps users post and find freight and available-vehicle offers, contact participants, agree transport arrangements and use available coordination tools. Features depend on the user's role, profile completion and verification, employee authorisation and applicable limits.

Free period
Access to CargoTeca is free until a separate decision by the Operator. The shared initial free period is at least 6 calendar months from the official launch; no launch date has been announced. Its expiry does not itself introduce charges. Paid services require advance information about their terms and a separate user action.

Time passing alone does not activate payment, restrict functions or delete listings or accounts. Registration, email confirmation, profile completion and applicable verification, company authority and role restrictions remain. A free platform does not mean free transport.

During the programme no subscription purchase or bank card is required for platform access. New access payments are paused. The programme's end does not constitute consent to a paid subscription and does not trigger an automatic charge. Any future paid services will require advance disclosure of terms and prices and a separate action by the user.

Registration and account
Users provide accurate information and keep it current. Adding a company and acting for it requires its permission. Registration does not require a separate authority checkbox or mandatory upload of a power of attorney; existing profile checks remain. Employees use their own accounts and company-granted permissions.

Registration uses one checkbox: “I accept the CargoTeca Terms (https://cargoteca.eu/?view=terms) and have read the Privacy Policy (https://cargoteca.eu/?view=privacy).” The platform-use contract is concluded when the account is successfully created. Email confirmation and profile checks remain conditions of the relevant features. This is not a paid subscription, marketing consent or blanket consent to data processing.

Users must be at least 18 and legally able to enter into a contract independently. This does not introduce mandatory collection of birth dates or passport copies.

Do not share passwords or sign-in codes with outsiders. If account access is suspected to be compromised, stop using the affected session and contact support. Profile verification does not guarantee a particular shipment's performance, financial reliability or every permit needed for every load.

Sign in with a password if set, an email code, or Google where that connection is available. Apple sign-in and SMS are not provided. Google does not replace registration, acceptance of the Terms, profile checks or role restrictions. Processing is described in the Privacy Policy (https://cargoteca.eu/?view=privacy).

You can unlink Google in account settings after email confirmation. The link is removed from the working database; your account and current sessions remain active. Following a backup restore, completed unlinking is reapplied before Google sign-in opens.

Offers and transport contracts
Post only genuine, current offers you are entitled to publish. State routes, dates, load or vehicle characteristics and material restrictions without misleading other participants. Do not put passwords, banking details or unnecessary personal information in public descriptions.

The parties separately agree the provider, price, loading and unloading, timing, documents, insurance, cancellation and responsibility. A listing alone does not establish that a contract has been concluded or performed; particular messages and actions are assessed according to their content and applicable law. A closed listing is not proof of delivery.

CargoTeca helps find a carrier; it does not perform transport or receive payment for transport. The customer and carrier agree prices and settlement. Using the tools does not make the platform a freight forwarder or guarantor; the operator retains its own legal obligations. Any future platform fee is a separate matter.

Prohibited conduct
Fraud, impersonation of another person or company, unlawful offers, infringement of rights in other people's material or data, threats, spam, malicious files, unauthorised access and attempts to bypass role or company restrictions are prohibited. Do not offer services without the required permits.

Users must be entitled to disclose other people's documents and information. Available features do not authorise collecting private contact details or publishing correspondence without a proper basis.

Mass harvesting, extraction or reuse of participant contacts and restricted records without proper authorisation and a lawful basis is prohibited, whether automated or manual. Do not create spam or resale lists, bypass access controls or request limits, or redistribute protected contacts. Ordinary authorised indexing of public pages remains permitted within the published access rules; it does not authorise harvesting contacts, accessing private pages or disregarding others’ rights.

Rights in user content
Rights in uploaded texts, photographs and other materials remain with their right holders. Submit only materials you are entitled to use for the selected purpose. You grant CargoTeca a non-exclusive, royalty-free permission solely as necessary to store, technically format, display, deliver to authorised recipients and translate materials through the platform’s requested functions, subject to access settings. This does not transfer ownership or permit making private materials public.

The permission lasts only as long as needed for those functions. After removal or account closure, any remaining use is limited to necessary service records, backups or specific evidence under the Privacy Policy and applicable obligations. It is not an irrevocable perpetual licence for all purposes and does not authorise selling content, unrelated advertising or AI training. Technical providers may process materials only as needed to provide the service under the applicable arrangements.

Maps and supporting tools
Routes, cost estimates, translations and reference information provide guidance, not a replacement for checking documents and trip conditions. Before travelling, check road suitability for the particular vehicle, restrictions, permits and current requirements. Verify important translated wording against the original.

The driver starts GPS sharing for a particular trip and can stop it. Only authorised participants in that trip see precise coordinates. No new coordinates are collected outside enabled tracking. Enabling the feature and device permission do not replace determining a lawful processing basis.

Reports and moderation
Report suspicious offers through Report or the service email. Include the listing link or reference and relevant circumstances. Do not redistribute exposed documents belonging to others as evidence.

Suspected fraud, spam or company impersonation may lead to temporary listing concealment or account restriction with an explanation. Request free human review at info@cargoteca.eu. We complete the review and communicate its outcome without undue delay, within 7 calendar days after receiving the request; this is our response period, not a deadline for the user to request review. An established mistake is corrected without waiting for that deadline; the outcome and reason are communicated. This is not automatic unblocking on day seven or permission for arbitrary erasure. Mandatory rights and remedies remain.

A right holder or authorised representative can report an alleged infringement to info@cargoteca.eu. The notice information and review process are set out on the Contact page (https://cargoteca.eu/?view=contact); related data processing is described in the Privacy Policy (https://cargoteca.eu/?view=privacy). A notice is assessed, not treated as automatic proof or an instruction for automatic deletion. Mandatory rights and remedies remain available.

Support and complaints
Send platform enquiries and ordinary complaints to info@cargoteca.eu, identifying the issue and account or listing, without passwords or card details. A substantive response is provided within 14 calendar days of receipt, not a promise to resolve every issue within that period. Fraud and security threats have priority. Mandatory legal deadlines remain; personal-data requests follow the separate Privacy Policy procedure.

Disputes about transport itself should initially be addressed to the relevant party. Platform tools do not replace court remedies, insurance claims or other procedures available by law.

Ending use and data
Users may request account closure at any time, free of charge and without giving a reason, at info@cargoteca.eu. Authority is checked only as necessary. Closure does not unconditionally erase company information, other participants’ records or material lawfully needed; see the Privacy Policy.

Technical requirements and changes
Use requires internet access, a current browser with JavaScript and service storage, and access to the supplied email; some features require device permissions. Maintenance interruptions and protective measures may occur. The operator does not promise uninterrupted availability, while retaining its legal obligations.

Installing the PWA does not itself permit push. Users enable notifications separately for each device; iPhone requires a supported system and Home Screen installation. The platform can be used without push, which can be disabled in CargoTeca or the browser. Signing out stops delivery for that session, but disabling or signing out does not physically erase the record.

Optional visit statistics require a separate choice in the cookie banner and can be refused or withdrawn through “Cookie settings”; this does not remove registration, profile checks or role limits. Choosing cookies does not consent to advertising or push. The Privacy Policy (https://cargoteca.eu/?view=privacy) explains what is stored on your device, how backups are protected and how long data is kept.

Material Terms changes are notified by email and in the account at least 30 calendar days in advance, with the changes and effective date. Exceptions are mandatory urgent legal requirements and an unforeseen immediate security threat, with reasons explained. Any longer mandatory notice period remains. Users who disagree may stop using the service and request account closure. Changing the Terms does not authorise charges or restrict mandatory rights.

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Operator and service The Operator manages the CargoTeca platform and processes personal data under this policy. Contact for support, complaints and personal-data requests: info@cargoteca.eu. CargoTeca helps users post and find freight and available-vehicle offers, contact participants, agree transport arrangements and use available coordination tools. Features depend on the user's role, profile completion and verification, employee authorisation and applicable limits. Free period Access to CargoTeca is free until a separate decision by the Operator. The shared initial free period is at least 6 calendar months from the official launch; no launch date has been announced. Its expiry does not itself introduce charges. Paid services require advance information about their terms and a separate user action. Time passing alone does not activate payment, restrict functions or delete listings or accounts. Registration, email confirmation, profile completion and applicable verification, company authority and role restrictions remain. A free platform does not mean free transport. During the programme no subscription purchase or bank card is required for platform access. New access payments are paused. The programme's end does not constitute consent to a paid subscription and does not trigger an automatic charge. Any future paid services will require advance disclosure of terms and prices and a separate action by the user. Registration and account Users provide accurate information and keep it current. Adding a company and acting for it requires its permission. Registration does not require a separate authority checkbox or mandatory upload of a power of attorney; existing profile checks remain. Employees use their own accounts and company-granted permissions. Registration uses one checkbox: “I accept the CargoTeca Terms (https://cargoteca.eu/?view=terms) and have read the Privacy Policy (https://cargoteca.eu/?view=privacy).” The platform-use contract is concluded when the account is successfully created. Email confirmation and profile checks remain conditions of the relevant features. This is not a paid subscription, marketing consent or blanket consent to data processing. Users must be at least 18 and legally able to enter into a contract independently. This does not introduce mandatory collection of birth dates or passport copies. Do not share passwords or sign-in codes with outsiders. If account access is suspected to be compromised, stop using the affected session and contact support. Profile verification does not guarantee a particular shipment's performance, financial reliability or every permit needed for every load. Sign in with a password if set, an email code, or Google where that connection is available. Apple sign-in and SMS are not provided. Google does not replace registration, acceptance of the Terms, profile checks or role restrictions. Processing is described in the Privacy Policy (https://cargoteca.eu/?view=privacy). You can unlink Google in account settings after email confirmation. The link is removed from the working database; your account and current sessions remain active. Following a backup restore, completed unlinking is reapplied before Google sign-in opens. Offers and transport contracts Post only genuine, current offers you are entitled to publish. State routes, dates, load or vehicle characteristics and material restrictions without misleading other participants. Do not put passwords, banking details or unnecessary personal information in public descriptions. The parties separately agree the provider, price, loading and unloading, timing, documents, insurance, cancellation and responsibility. A listing alone does not establish that a contract has been concluded or performed; particular messages and actions are assessed according to their content and applicable law. A closed listing is not proof of delivery. CargoTeca helps find a carrier; it does not perform transport or receive payment for transport. The customer and carrier agree prices and settlement. Using the tools does not make the platform a freight forwarder or guarantor; the operator retains its own legal obligations. Any future platform fee is a separate matter. Prohibited conduct Fraud, impersonation of another person or company, unlawful offers, infringement of rights in other people's material or data, threats, spam, malicious files, unauthorised access and attempts to bypass role or company restrictions are prohibited. Do not offer services without the required permits. Users must be entitled to disclose other people's documents and information. Available features do not authorise collecting private contact details or publishing correspondence without a proper basis. Mass harvesting, extraction or reuse of participant contacts and restricted records without proper authorisation and a lawful basis is prohibited, whether automated or manual. Do not create spam or resale lists, bypass access controls or request limits, or redistribute protected contacts. Ordinary authorised indexing of public pages remains permitted within the published access rules; it does not authorise harvesting contacts, accessing private pages or disregarding others’ rights. Rights in user content Rights in uploaded texts, photographs and other materials remain with their right holders. Submit only materials you are entitled to use for the selected purpose. You grant CargoTeca a non-exclusive, royalty-free permission solely as necessary to store, technically format, display, deliver to authorised recipients and translate materials through the platform’s requested functions, subject to access settings. This does not transfer ownership or permit making private materials public. The permission lasts only as long as needed for those functions. After removal or account closure, any remaining use is limited to necessary service records, backups or specific evidence under the Privacy Policy and applicable obligations. It is not an irrevocable perpetual licence for all purposes and does not authorise selling content, unrelated advertising or AI training. Technical providers may process materials only as needed to provide the service under the applicable arrangements. Maps and supporting tools Routes, cost estimates, translations and reference information provide guidance, not a replacement for checking documents and trip conditions. Before travelling, check road suitability for the particular vehicle, restrictions, permits and current requirements. Verify important translated wording against the original. The driver starts GPS sharing for a particular trip and can stop it. Only authorised participants in that trip see precise coordinates. No new coordinates are collected outside enabled tracking. Enabling the feature and device permission do not replace determining a lawful processing basis. Reports and moderation Report suspicious offers through Report or the service email. Include the listing link or reference and relevant circumstances. Do not redistribute exposed documents belonging to others as evidence. Suspected fraud, spam or company impersonation may lead to temporary listing concealment or account restriction with an explanation. Request free human review at info@cargoteca.eu. We complete the review and communicate its outcome without undue delay, within 7 calendar days after receiving the request; this is our response period, not a deadline for the user to request review. An established mistake is corrected without waiting for that deadline; the outcome and reason are communicated. This is not automatic unblocking on day seven or permission for arbitrary erasure. Mandatory rights and remedies remain. A right holder or authorised representative can report an alleged infringement to info@cargoteca.eu. The notice information and review process are set out on the Contact page (https://cargoteca.eu/?view=contact); related data processing is described in the Privacy Policy (https://cargoteca.eu/?view=privacy). A notice is assessed, not treated as automatic proof or an instruction for automatic deletion. Mandatory rights and remedies remain available. Support and complaints Send platform enquiries and ordinary complaints to info@cargoteca.eu, identifying the issue and account or listing, without passwords or card details. A substantive response is provided within 14 calendar days of receipt, not a promise to resolve every issue within that period. Fraud and security threats have priority. Mandatory legal deadlines remain; personal-data requests follow the separate Privacy Policy procedure. Disputes about transport itself should initially be addressed to the relevant party. Platform tools do not replace court remedies, insurance claims or other procedures available by law. Ending use and data Users may request account closure at any time, free of charge and without giving a reason, at info@cargoteca.eu. Authority is checked only as necessary. Closure does not unconditionally erase company information, other participants’ records or material lawfully needed; see the Privacy Policy. Technical requirements and changes Use requires internet access, a current browser with JavaScript and service storage, and access to the supplied email; some features require device permissions. Maintenance interruptions and protective measures may occur. The operator does not promise uninterrupted availability, while retaining its legal obligations. Installing the PWA does not itself permit push. Users enable notifications separately for each device; iPhone requires a supported system and Home Screen installation. The platform can be used without push, which can be disabled in CargoTeca or the browser. Signing out stops delivery for that session, but disabling or signing out does not physically erase the record. Optional visit statistics require a separate choice in the cookie banner and can be refused or withdrawn through “Cookie settings”; this does not remove registration, profile checks or role limits. Choosing cookies does not consent to advertising or push. The Privacy Policy (https://cargoteca.eu/?view=privacy) explains what is stored on your device, how backups are protected and how long data is kept. Material Terms changes are notified by email and in the account at least 30 calendar days in advance, with the changes and effective date. Exceptions are mandatory urgent legal requirements and an unforeseen immediate security threat, with reasons explained. Any longer mandatory notice period remains. Users who disagree may stop using the service and request account closure. Changing the Terms does not authorise charges or restrict mandatory rights.